New York, NY-- TAP Air Portugal will temporarily reduce its operations given the sharp drop in demand following international travel restrictions put in place to combat to spread of the coronavirus.
“We are working on the continuity of our business, confident that we will return soon to our usual pace of activity, always focusing on the future, sustainability and growth of TAP,” said CEO Antonoaldo Neves, “We thank our employees for their commitment and sense of mission at a time as we all do our best to take care of our customers and of Portugal.”
Customers affected by flight cancellations in this period should visit refunds.flytap.com, to obtain a voucher for the total amount paid for the ticket.
Given to the high volume of calls to the airline’s Customer Service Center, TAP sincerely regrets the long wait times, and respectfully advises all customers to use the website or app. For updates on TAP operations regarding the impact of the coronavirus, visit https://www.flytap.com/pt-pt/ultimas-atualizacoes.
The situation continues to be dynamic. TAP updates all information regarding the impact of the Coronavirus outbreak on its operations at https://www.flytap.com/pt-pt/ultimas-atualizacoes and asks its Customers with flights not yet canceled to consult the status of their flight before heading to the airport.The chart below outlines the routes TAP’s routes to be served between March 23 and April 19:
About TAP Air Portugal:
TAP is Portugal’s leading airline, in operation since 1945 and member of Star Alliance since 2005. TAP hub in Lisbon is a key European gateway at the crossroads of Africa, North, Central and South America, where TAP stands out as the international leading carrier in operation to Brazil. The company’s network currently comprises 90 destinations in 36 countries worldwide. TAP currently operates about 3,000 weekly flights on a modern fleet of 85 Airbus aircraft and 21 aircraft in TAP Express livery, operating in the company’s regional network, adding up to a 106 aircraft fleet in the whole.